Returns & Exchanges

We want you to be fully satisfied with your American Crew grooming experience. If a product does not meet your expectations, you may return it within 30 days of purchase for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the products in their original packaging to ensure they are protected during transit back to our facility.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.

4

Receive Your Refund

Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing